“三春服务 赋能一线” 农银人寿积极开展春享暖意客户服务活动

Group 1 - The core viewpoint of the articles emphasizes the launch of the "Spring Enjoyment Warmth" health management service plan by Nongyin Life, aimed at enhancing customer health value-added service experience and supporting business growth for 2025 and 2026 [1][2] Group 2 - The "Spring Enjoyment Warmth" service plan consists of three progressive levels: "Spring Enjoyment," "Spring Warmth," and "Spring Intention," providing various health services based on different premium payment standards [1] - The "Spring Enjoyment" service targets customers aged 55 and above, offering 24/7 telemedicine services for those who pay a premium of 10,000 yuan or more [1] - The "Spring Warmth" service is available for policyholders with premiums between 30,000 yuan and 200,000 yuan, providing telemedicine and outpatient green channel services [1] - The "Spring Intention" service is for policyholders with premiums of 200,000 yuan or more, offering comprehensive services including telemedicine, outpatient green channel, medical accompaniment, critical illness green channel, emergency services, and post-hospitalization care [1] Group 3 - The insurance industry is shifting its competitive focus from product and channel differentiation to enhancing customer service experience, with clients seeking value-added services throughout their life cycle [2] - Positive feedback has been received for the previously launched telemedicine service for elderly clients, with nearly 300,000 elderly customers covered and 9,154 uses recorded by November 2025 [2] - The new health care service initiative reflects the company's commitment to a customer-centric approach, aiming to address real-life medical consultation challenges for clients [2]