蓝宝石显卡供电接口烧毁 官方回应电源线接口安装不到位

Group 1 - Sapphire's North American PR manager Edward Crisler publicly addressed the RX 9070 XT graphics card power connector burning incidents, attributing the issue primarily to the 16Pin adapter cables rather than the native 16Pin connector, PCB, or power supply itself [2] - Sapphire's official response indicated that the burning incidents were due to improperly installed power connectors leading to insufficient contact, and emphasized that there have been no abnormal feedback from their domestic after-sales channels [2] - The company noted that using a power supply compliant with ATX3.1 specifications could help mitigate the issue [2] Group 2 - Since August, multiple reports of burning incidents involving the AMD RX 9070 XT graphics card with the 12V-2×6 16Pin connector have emerged, including cases from ASRock and Sapphire [3] - Despite Crisler's claim that Sapphire's incident rate is lower than that of NVIDIA, he acknowledged the negative perception surrounding the 16Pin connector among consumers, which could impact manufacturers' future decisions to adopt this connector [3] - Sapphire, a brand under Sapphire Technology, has been a long-term partner of AMD since its establishment in 1994, with its headquarters in Hong Kong and production facilities in Dongguan, Guangdong [3]