海南产经新观察：“高效办成一件事”促政务服务跃升

Core Viewpoint - The initiative "Efficiently Complete One Thing" is a key strategy for optimizing government services and enhancing administrative efficiency in Hainan, driven by reform and digital empowerment [1][2]. Group 1: Implementation and Achievements - Hainan has successfully completed 39 applications under the "Efficiently Complete One Thing" initiative, achieving an average reduction in processing time by 75.13%, a reduction in required visits by 95.63%, a reduction in steps by 74.71%, and a reduction in materials by 70.54% [1]. - The integrated processing rate exceeds 98%, with over 6 million transactions completed, and several reform indicators rank among the top in the country [1]. - The "Haiyiban" platform allows for 4,091 items to be processed province-wide, with over 90% of items requiring either zero visits or at most one visit [1]. Group 2: Future Plans and Policy Framework - The "Key Measures" document outlines plans to fully implement the "Efficiently Complete One Thing" initiative by the end of 2027, integrating more local characteristics into the service offerings [2][3]. - The initiative will expand to include services related to customs facilitation, digital economy, and low-altitude economy, as well as public services like banking and healthcare [3]. - By 2026, all government service systems in Hainan will be integrated into the "Haiyiban" platform, aiming for a "one-stop" service experience [3]. Group 3: Digital Transformation and Service Enhancement - Digital reform is identified as a crucial engine for optimizing government services, with plans to implement smart approval processes and "no application required" services [4]. - The introduction of AI models in government services aims to enhance efficiency and reduce the need for applications to access policy benefits [4]. - Hainan is committed to creating a market-oriented, rule-of-law, and international business environment, contributing to national government service reform with its experiences [4].