司机投诉被欠款6000元，交通厅长现场办公解决

Core Viewpoint - The Chinese government is actively addressing the concerns of truck drivers, implementing measures to improve their working conditions and resolve issues such as unpaid wages and high platform fees [3][4]. Group 1: Driver Support Initiatives - The Ministry of Transport has launched the 12328 hotline for truck drivers, achieving a response rate of 97%, a resolution rate of 85%, and a satisfaction rate of 89% [3]. - A specific case was highlighted where a provincial transport director resolved a complaint regarding a 6,000 yuan unpaid wage during a live session [3][4]. - The government has restricted 600 dishonest freight owners from shipping, assisting 1.88 million truck drivers in recovering 1.25 billion yuan in unpaid wages [4]. Group 2: Infrastructure and Welfare Improvements - The Ministry has established 863 standardized "Driver Homes" providing essential services such as hot meals, showers, and rest areas to enhance drivers' comfort on the road [7]. - Plans are in place to expand the "Driver Homes" initiative and improve accessibility through navigation platforms [7]. - The "Escort Action" program has been initiated to provide support for truck drivers involved in accidents, offering assistance and follow-up services [7]. Group 3: Regulatory and Financial Measures - The Ministry is addressing issues related to excessive platform fees by promoting self-regulation among major freight platforms and implementing fee reduction measures benefiting 6.2 million drivers [4]. - A special campaign has been launched to combat predatory practices in truck sales and insurance, aiming to alleviate the financial burdens on drivers [4].