Core Viewpoint - The establishment and trial operation of the global unified service platform and call center for the Cross-Border Interbank Payment System (CIPS) aims to enhance service efficiency and convenience for global participants and data users through a dual-channel support system [1] Group 1: Service Features - The platform provides 24/7 service through an "internet platform + 400 voice hotline" model, offering bilingual technical support in Chinese and English [1] - It serves as a window for CIPS's external business operations and technical support, covering three main groups: direct participants, indirect participants, and corporate clients [1] Group 2: Operational Efficiency - The platform integrates the entire business process, including participant application, direct access and acceptance, operational support, and product and data service registration, achieving a "one-stop" service closure [1] - This initiative is designed to enhance CIPS's global service capabilities and expand its global network, providing systematic support [1]
跨境清算公司全球统一服务平台及呼叫中心上线试运行
Xin Hua Cai Jing·2025-12-23 14:09