Nan Fang Du Shi Bao·2025-12-23 15:58Core Insights - DingTalk has launched the world's first AI-driven work intelligence operating system, Agent OS, which aims to create a complete system architecture for collaboration between humans and AI [1][3] - The return of CEO Chen Hang emphasizes a shift in the role of AI from being an assistant to becoming the main entity in work processes, allowing humans to take on decision-making roles [3][4] - A new AI hardware, DingTalk Real, was introduced to enhance the functionality of Agent OS, enabling secure and reliable task execution in complex enterprise environments [4] Product Developments - Agent OS serves as the core of DingTalk's new product matrix, which includes over 20 AI products across various fields such as travel, recruitment, and office management [3][5] - DingTalk ONE is defined as the new interactive entry point for human-AI collaboration, currently in beta testing, which organizes work information and identifies critical tasks [4] - The introduction of commercial deliverable agents, such as the "Order Agent" and "Quality Agent," aims to enhance operational efficiency and reduce costs for enterprises [5] Business Model Innovation - DingTalk is adopting a results-based payment model for its AI applications, emphasizing "commercial deliverables" where payment is made only after achieving results [5] - The AI travel agent can complete itinerary planning and price comparison in one minute, potentially reducing costs for businesses by 15% [5] - Alibaba's CEO has highlighted the importance of AI in reshaping internal collaboration within enterprises, positioning DingTalk as a key player in the B2B AI application space [5]