多地物业新规元旦施行 精准施策规范创新并重
Zheng Quan Ri Bao·2025-12-23 16:22

Core Viewpoint - The national housing and urban-rural construction work conference emphasizes the importance of improving property service quality and exploring new operational models for property management, which is crucial for stabilizing housing consumption expectations and transitioning the real estate market from a focus on development to operation [1] Group 1: Regulatory Developments - Major cities like Beijing and Shenzhen have recently introduced new regulations to enhance property service quality, addressing industry pain points [2] - Starting January 1, 2026, Beijing will conduct biannual comprehensive evaluations of residential property management companies, using the results for differentiated regulatory oversight [2] - The "Beijing Residential Project Property Service Enterprise Comprehensive Evaluation Management Measures" aims to standardize property service practices and improve service levels [2][3] Group 2: Evaluation Systems - The comprehensive evaluation system established in cities like Beijing provides clear quantitative indicators for government classification and targeted regulation, guiding the industry towards standardization [3] - Other regions, including Jiangsu, Hunan, and Shanxi, have also implemented policies to promote high-quality development in the property service sector [3] Group 3: Community Impact and Financial Innovation - Enhanced property services are linked to residents' daily life experiences, addressing issues like facility maintenance and safety management, thereby increasing community satisfaction and harmony [4] - Property service quality improvements can lead to higher owner satisfaction and loyalty, positively impacting property fee collection rates and business profitability [4] - There is a need for innovative funding sources for property maintenance and inspections, with suggestions for policy support and financial incentives to encourage property companies to undertake energy-saving and age-friendly renovations [4][5] Group 4: Pricing and Service Perception - The scientific pricing of property fees and ensuring residents perceive improvements in service quality are critical for enhancing property service standards [5] - New service demands, such as delivery access and elevator usage, are emerging, necessitating a response to market feedback to improve service levels [5]