“诉求一键提交，这服务太香了”

Core Insights - Liangping District has introduced an innovative "Four Lists and One Book" service mechanism to improve communication between government and enterprises, addressing issues such as slow response times and inconsistent service standards [1][2] Group 1: Service Mechanism - The "Four Lists and One Book" service mechanism allows for a streamlined process where enterprise requests can be submitted with a single click, achieving a 100% completion rate for processed requests [2] - The service categorizes enterprise needs into five major categories, generating a dynamic "service list" and "policy list" that are automatically converted into task orders for relevant departments [1] Group 2: Digital Platform - A digital platform and WeChat mini-program named "Liangqi Tong" have been launched, integrating over 1,000 services from 12 departments, enabling enterprises to submit requests with one click and ensuring timely processing [2] - Since the platform's launch, it has processed 313 enterprise matters with a 100% completion rate, and 22 enterprises have quickly received rewards totaling 1.65 million yuan [2] Group 3: Supervision and Transparency - The platform includes real-time monitoring and transparency features to enhance service efficiency and mitigate corruption risks, creating a robust "data + supervision" framework [3] - The "Liangjia Service" mini-program focuses on six key areas to improve the business environment, including a one-stop service mechanism and comprehensive policy support [3] - As of now, the platform has covered 518 enterprises, collected 313 requests, and achieved a 100% completion rate for all requests [3]