沈阳地铁“硬核”护航“暖出行”

Core Viewpoint - The article highlights the measures taken by Shenyang Metro to ensure safe and smooth transportation for passengers during the strongest snowfall of the winter season, emphasizing both operational preparedness and enhanced customer service. Group 1: Operational Preparedness - Shenyang Metro implemented several "hardcore" measures to ensure stable operation of trains and equipment, including the activation of electric heating systems for water pipes to prevent freezing [1] - Increased frequency of equipment inspections and established a rapid fault detection and handling mechanism to clear snow and ice from equipment surfaces [1] - Strictly enforced a special emergency response plan for severe weather, detailing processes and responsibilities to enhance quick response and emergency handling capabilities [1] - Activated electric heating in train carriages after they return to the depot to ensure comfortable seating temperatures for passengers [1] Group 2: Customer Service Enhancements - During operations, Shenyang Metro strengthened on-site service support by increasing cleaning frequency in station areas and ensuring staff were available to wipe wet floors [2] - Announcements were made to remind passengers to be cautious of their footing, and additional staff were deployed during peak times to assist with passenger flow and luggage handling [2] - Closely monitored passenger flow and weather conditions to dynamically optimize capacity and deploy additional standby trains as needed to alleviate crowding [2]