浩瀚深度:公司在AI智能客服方面的竞争优势主要体现在四个方面

Core Viewpoint - The company highlights its competitive advantages in AI intelligent customer service, emphasizing technological, localization, channel, and data strengths [1] Group 1: Technological Advantages - The company utilizes a large model + intelligent agent technology route, enabling autonomous emotional understanding, discernment, and dialogue playback capabilities, distinguishing it from the previous generation technology based on keyword retrieval [1] Group 2: Localization Advantages - The company has completed domestic adaptation with local computing power vendors, meeting the data localization deployment needs of financial institutions such as banks [1] Group 3: Channel and Market Advantages - The company has established an exclusive partnership with UnionPay, leveraging its extensive network of over a hundred bank clients to penetrate the financial sector quickly, significantly reducing market expansion costs [1] Group 4: Data and Technical Accumulation - The company has nearly 30 years of experience in DPI technology and data elements, possessing high-quality datasets and mature data governance capabilities, which provide solid support for large model training [1]