已与丽江古城文旅局取得联系！小红书最新回应…

Core Viewpoint - The article discusses the ongoing issues between Xiaohongshu (Little Red Book) and the Lijiang Ancient City Cultural and Tourism Bureau regarding the regulation of wedding photography information on the platform, highlighting the impact of misleading posts on businesses and consumer rights [3][4][17]. Group 1: Regulatory Concerns - The Lijiang Ancient City Cultural and Tourism Bureau has publicly requested Xiaohongshu to enhance its information monitoring and regulatory responsibilities in the wedding photography sector [4][17]. - The bureau's letter indicates that Xiaohongshu has not adequately fulfilled its responsibilities, leading to numerous consumers posting false "warning posts" that threaten businesses with refunds [4][17]. - As of December, businesses have reported over 1 million yuan in cancellations due to these misleading posts, resulting in indirect losses exceeding 5 million yuan [5][17]. Group 2: Consumer and Business Dynamics - Some consumers have been found to post misleading "warning posts" after being denied refunds, even when they had previously expressed satisfaction with the services [19]. - Xiaohongshu has established multiple channels for reporting and addressing infringement, allowing businesses to contest disputed content [4][19]. - The platform encourages genuine sharing of experiences but faces challenges in distinguishing between true and false posts, complicating the appeals process for businesses [19][24]. Group 3: Industry Perspectives - Industry experts emphasize the need for Xiaohongshu to balance consumer protection with safeguarding merchants' rights, as the platform has taken on a quasi-public service role [28]. - There is a call for regulatory bodies to implement corrective mechanisms to ensure fair treatment of businesses and prevent the misuse of the platform for profit through false information [28]. - The importance of maintaining a healthy ecosystem where consumers, businesses, and regulatory authorities collaborate to uphold credit principles is highlighted [28].