Core Insights - The hospital in Haikou is implementing a patient-centered service upgrade aimed at improving patient experience and reducing waiting times [1] Group 1: Service Enhancements - The outpatient opening time has been moved from 8:00 AM to 7:45 AM, and the surgery start time has been advanced from 9:00 AM to 8:45 AM to optimize patient flow [1] - New registration sources for non-attending doctors have been added to better utilize expert resources and alleviate the issue of doctors not being available when patients want to see them [1] - Bed allocation has shifted from a fixed afternoon adjustment at 4:00 PM to a "first-come, first-served" model, significantly reducing waiting times for patients needing admission [1] Group 2: Innovative Services - The "bedside settlement" service has been fully implemented, streamlining the payment process for patients [1] - An upcoming "parallel prescription issuance" feature will allow simultaneous prescriptions for general outpatient and chronic disease outpatient services, eliminating the need for multiple queues for different pharmacies and payment methods [1] - A "companion service" has been launched, providing assistance for elderly patients, pregnant women, disabled individuals, and students, ensuring they have support throughout their visit [1]
新增非出诊医生挂号号源床位“随到随调”
Xin Lang Cai Jing·2025-12-24 16:47