【四中全会精神在基层·探会】算法协商:“技术向善”的工会实践

Core Insights - The article highlights the significant improvements in the freight transportation industry, particularly through the initiatives taken by Manbang Group to enhance transparency and fairness in pricing and algorithm governance for truck drivers [1][2][3]. Group 1: Algorithm and Labor Rule Negotiation - A national conference led by labor unions has initiated discussions on algorithm rules, resulting in the first collective agreement in the domestic freight industry [2][5]. - The conference established three core mechanisms: regular quarterly meetings, mandatory disclosure of algorithm changes to the union, and the formation of a Driver Rights Protection Committee to evaluate algorithm implementation [2][5]. - The union's involvement has shifted platform governance from unilateral management to bilateral negotiation, ensuring drivers have a voice in algorithm governance [2][5]. Group 2: Improvements in Order Matching and Income Security - The platform has optimized order matching by considering factors like empty driving distance and vehicle capacity, leading to better overall matches [3]. - Navigation services have been upgraded to provide real-time updates on restrictions, enhancing driver safety [3]. - A new pricing mechanism has been introduced that factors in rigid costs like fuel, improving drivers' bargaining power and reducing complaints about low-priced orders [3]. Group 3: Driver Engagement and Satisfaction - Drivers are now actively participating in the rule-making process, with a quick response mechanism in place for addressing their concerns [4]. - The union has collected over 100 effective suggestions from drivers, leading to the implementation of more than 10 product optimizations and an increase in driver satisfaction [4]. - In 2024, the platform helped drivers recover 1.237 billion yuan in unpaid freight and provided mutual assistance for 14,200 individuals [4]. Group 4: Broader Implications for New Employment Forms - The national labor union system is promoting algorithm negotiations across various platform enterprises, impacting over 20 million new employment form workers [5][6]. - A total of 3,576 collective contracts have been signed across industries, ensuring that the core rights of new employment form workers are clarified and protected [5][6]. - The exploration of algorithm negotiations is seen as a new path for addressing the urgent needs of new employment form workers, enhancing the vitality of collective negotiation systems in the digital age [6].