从“缺啥补啥”到“按需定制” 天水“一刻钟生活圈”满意度超96％

Core Insights - Tianshui City has implemented the "15-Minute Convenience Living Circle" with a satisfaction rate exceeding 96%, transitioning from a "fill the gaps" approach to a "customized service" model [3]. Group 1: Project Implementation - Tianshui is the fourth pilot city for the "15-Minute Convenience Living Circle," focusing on scientific planning and phased implementation to enhance service functions and address facility shortcomings [1]. - By November 2025, Tianshui plans to establish 25 convenience living circles covering 71 communities in the main urban area, achieving a 100% coverage rate [1]. Group 2: Community Services - The living circles prioritize essential services such as convenience stores, markets, breakfast shops, and home services, addressing community needs effectively [1]. - The Tianhe community has integrated 28 service providers into a unified platform, facilitating over 2,000 service transactions for more than 1,400 households in the past two years [2]. Group 3: Resident Feedback - Residents express high satisfaction with community services, highlighting the convenience of nearby healthcare, shopping, and dining options [2]. - The shift from basic service provision to tailored services has significantly improved resident satisfaction, with a reported satisfaction rate of over 96% [3].