“我认错”, 贾国龙最新发声
Xin Lang Cai Jing·2025-12-25 05:50

Core Viewpoint - The founder of Xibei, Jia Guolong, reflects on the recent turmoil and emphasizes the importance of listening to customer feedback and making necessary adjustments to the business model [1][3]. Group 1: Customer Engagement and Product Adjustments - Xibei has made changes to over 10 products to meet customer demands for freshly made items, indicating a shift towards more customer-centric operations [1][3]. - The company has reduced prices on over 30 products by nearly 20%, lowering the average customer spending from 92 yuan to 75 yuan, with a commitment that these prices will not increase in the future [1][4]. Group 2: Operational Changes and Future Strategy - Jia Guolong acknowledges the challenges of completely moving away from a central kitchen model due to management difficulties and food safety risks, highlighting the need for a balanced approach [1][3]. - The company plans to increase wages for frontline staff by an average of 500 yuan during this period of adjustment, reflecting a commitment to employee welfare [4]. - Xibei aims to transform into a "family-friendly restaurant" and focus on children's meals, indicating a shift in business strategy towards a more personalized dining experience [2][4]. - The company intends to slow down its expansion plans and focus on stabilizing its existing 300+ stores, while recognizing the potential for Chinese cuisine to develop globally [2][4].

“我认错”, 贾国龙最新发声 - Reportify