从“无人理”到“合力解”，多部门化解涉外交通事故

Core Viewpoint - A complex foreign-related traffic accident dispute was successfully resolved through multi-department collaboration, highlighting the importance of effective mediation in maintaining public trust and a favorable business environment [1][3]. Group 1: Incident Overview - On May 13, 2024, a citizen named Sun was injured after tripping over a nylon rope illegally placed on a non-motorized vehicle lane near a foreign-invested company [2]. - The accident resulted in severe injuries for Sun, including head trauma and multiple fractures, leading to complications regarding responsibility and treatment costs [2]. Group 2: Challenges Faced - The case was complicated by unclear ownership of the road cone, unidentified responsible parties, and the involvement of a foreign entity, which increased the difficulty of resolution [2]. - Multiple agencies, including the traffic police, social services, and various local government departments, were involved but struggled to reach a consensus due to overlapping responsibilities and the unique nature of the case [2][3]. Group 3: Mediation Efforts - The mediation center played a crucial role in analyzing the case details, calming the involved parties, and facilitating discussions among various stakeholders to find a resolution [3]. - The social services department helped Sun with work injury recognition, alleviating some of his financial burdens, while the industrial park management engaged with the foreign company to secure humanitarian compensation for Sun [3]. Group 4: Resolution and Impact - After extensive negotiations, the dispute was resolved on August 24, 2025, demonstrating the effectiveness of collaborative efforts in addressing complex issues [3]. - Sun expressed gratitude towards the mediation center for their persistent efforts in resolving his case, which underscored the center's commitment to community service and conflict resolution [4].