精准适用贸易规则，调解护航涉外营商环境

Core Viewpoint - The article highlights the successful resolution of a cross-border commercial dispute involving a Senegalese businessman and a local automotive trading company in Liangshan, showcasing the effectiveness of professional mediation in overcoming language barriers and facilitating communication in international trade [1][6]. Group 1: Dispute Background - A Senegalese businessman, Mr. Manina, purchased six trucks from a local automotive company, but a dispute arose over the delivery of two remaining trucks due to communication issues [2][3]. - The automotive company had delivered four trucks but refused to cover the export costs for the remaining two, leading to a disagreement over the contractual obligations and costs involved [3][4]. Group 2: Mediation Process - Initial mediation attempts faced challenges due to language barriers, with the mediator using online tools for communication, which proved insufficient for clarifying key facts [2][5]. - A face-to-face meeting was arranged, allowing the mediator to translate contract terms and clarify the dispute's details effectively [2][6]. Group 3: Resolution Achieved - After thorough investigation and discussions, the mediator identified discrepancies in the understanding of export costs and responsibilities, particularly regarding the "FOB" trade term [6][7]. - The mediation culminated in an agreement where the automotive company refunded an additional 35,000 yuan to Mr. Manina, on top of the previously refunded 5,000 yuan, demonstrating a successful resolution of the dispute [7].