紫燕食品就店员偷拿顾客牛肉致歉:开除涉事店员,对举报消费者进行现金补偿并赠送1000元消费卡

Core Viewpoint - The company has acknowledged and taken responsibility for inappropriate behavior by staff at a franchise store, leading to immediate corrective actions and consumer compensation initiatives [1][2] Group 1: Incident Response - The company formed a special task force to investigate the reported misconduct and confirmed the inappropriate behavior of the staff involved [1] - The implicated store has been temporarily closed for rectification, with strict measures to be enforced based on the results of the inspection [1] - The staff member involved has been terminated from employment as of December 25, following the franchise agreement and management regulations [1] Group 2: Consumer Compensation - The company expressed sincere apologies to the consumer who reported the issue and will provide compensation equivalent to ten times the consumer's purchase amount, along with a 1,000 yuan brand gift card [2] - A 10-day compensation initiative will be launched for other consumers who shopped at the implicated store between December 1 and December 25, offering a 100 yuan gift card for those with purchase receipts [2] - From December 26 to January 4, customers making any purchase at the store will receive a complimentary portion of five-spice beef worth double their purchase amount [2] Group 3: Future Measures - The company will enhance training on service transparency across all stores to ensure consumer confidence in product purchases [2] - The company encourages ongoing consumer supervision and will reward feedback or suggestions that are adopted or verified with brand gift cards worth no less than 500 yuan [2]