Group 1 - A consumer, Ms. Zhang, spent nearly 10,000 yuan on 60 art classes for her nephew but faced issues when trying to refund over 40 unused classes due to a "no refund after expiration" clause in the contract [1] - The training institution claims that the classes have exceeded a 9-month validity period but offered to refund 5,000 yuan or allow the child to complete the remaining classes [1] - Legal experts indicate that if any clauses in the training institution's contract exclude consumer rights, they must be clearly highlighted; otherwise, such clauses may be deemed invalid [1] Group 2 - The agreement of "no refund after course expiration" is considered unfair, as consumers have not received the corresponding service for which they paid, thus they are entitled to request a partial refund [1] - The local cultural and tourism department in Qinhuai District has intervened to mediate the situation [1]
40多节美术课停上机构称过期不退 合同里过期不退算不算霸王条款？
Xin Lang Cai Jing·2025-12-25 13:18