Core Viewpoint - A store of Ziyan Baiwei Chicken in Qidong, Jiangsu, faced allegations of employee theft, leading to an official apology and immediate corrective actions by the company [1][3]. Group 1: Incident Details - An employee at the Qidong store was reported to have stolen beef that had already been ordered by a customer, prompting public attention [1]. - The company confirmed the misconduct and stated that it severely violated both consumer rights and the company's operational management policies [1]. Group 2: Company Response - The company has taken several immediate actions: the involved store is closed for rectification, the employee has been dismissed, and a nationwide alert has been issued to all stores [3]. - Compensation measures include a cash refund equivalent to ten times the customer's purchase amount and a gift of a 1,000 yuan brand consumption card [3]. - A 10-day compensation campaign will be launched for other customers who shopped at the Qidong store, and the company will enhance transparency training across all stores [3]. Group 3: Company Background - Ziyan Food Group Co., Ltd., the parent company of Ziyan Baiwei Chicken, is a national chain specializing in cooked food, originating from Sichuan and currently headquartered in Shanghai [4]. - As of June 2023, Ziyan Food operates over 6,100 Ziyan Baiwei Chicken stores [4]. - The company was listed on the Shanghai Stock Exchange on September 26, 2022, and has a current stock price of 19.81 yuan per share, with a market capitalization of 8.2 billion yuan [4][5].
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