黑龙江：梁惠玲到省人民来访来电受理中心接待群众来访

Core Viewpoint - The article emphasizes the importance of improving and strengthening the people's petition work in accordance with the spirit of the 20th National Congress of the Communist Party of China, focusing on addressing the urgent issues faced by the public and ensuring their legal rights are protected [1][2]. Group 1 - The provincial government is committed to implementing the "Regulations on Petition Work" and prioritizing the needs of the people to create a harmonious and stable social environment [1]. - The governor, Liang Huiling, actively engaged with citizens through video calls to listen to their concerns and ensure that their reasonable demands are addressed [1]. - There is a strong emphasis on enhancing the people's sense of gain, happiness, and security by effectively resolving their petitions [1]. Group 2 - Petition work is highlighted as a crucial part of the Party's mass work, essential for understanding public sentiment, protecting public interests, and fostering unity [2]. - The government aims to advance the rule of law in petition work by standardizing procedures for handling petitions and ensuring that every public demand is addressed legally and effectively [2]. - There is a focus on preventive measures and resolving conflicts at the source, with the establishment of mechanisms for early warning and diversified resolution of disputes [2].