黑龙江：许勤到省人民来访来电受理中心调研信访工作并接待来访群众

Core Viewpoint - The article emphasizes the importance of improving and strengthening the people's petition work in Heilongjiang Province, aligning with the directives of Xi Jinping and the 20th National Congress of the Communist Party of China [1][2]. Group 1: Policy Implementation - The provincial leadership is committed to implementing Xi Jinping's thoughts on petition work, ensuring that the people's needs are prioritized [2]. - There is a focus on developing a scientific "14th Five-Year" plan for petition work, enhancing legal frameworks to better protect citizens' rights and maintain social harmony [2]. Group 2: Problem Solving and Governance - The article highlights the need for grassroots conflict resolution, aiming to address issues at their inception and prevent escalation [2]. - It stresses the importance of a coordinated approach to problem-solving, integrating legal, policy, economic, and administrative measures to effectively address public grievances [2]. Group 3: Leadership and Accountability - The article calls for strengthened organizational leadership and accountability in petition work, with an emphasis on building a competent team of petition workers [2]. - Local leaders are encouraged to engage directly with the public to better understand their concerns and enhance community trust [2].