破除认知误区，真实的外卖骑手需要“被看见”

Core Insights - The report from Zhejiang University highlights a significant gap between the real conditions of delivery riders and public perceptions, indicating a need to correct misconceptions about the profession [1] Income Analysis - The average monthly income for dedicated riders is approximately 7,014 yuan, while crowd-sourced riders earn about 8,328 yuan, with 29% of high-frequency crowd-sourced riders making over 10,000 yuan monthly [3] - Hourly wages for dedicated and crowd-sourced riders are around 30.1 yuan and 39.1 yuan respectively, placing them in the top tier among blue-collar professions [3] - Income growth is observed with experience, as riders with over 1,000 days of work can earn more than 300 yuan in a single day, indicating that earnings are not fixed but can increase over time [3] Work Hours and Labor Conditions - Riders' "online" time does not equate to continuous work, with about 30% of this time spent waiting for orders; most riders work less than 9 hours actively delivering each day [4] - The common narrative of riders working excessively long hours often conflates waiting, eating, and resting with actual work time [4] - Platforms implement mechanisms to prevent fatigue, such as mandatory offline time after 12 hours of active work, challenging the notion that continuous late-night work is the norm [4] Skills and Public Perception - There is a prevalent underestimation of the skills required for the rider profession, with 28% of the public believing that the job requires low skill, while nearly 44% of riders prioritize route and time planning skills [4] - The ability to navigate urban environments and understand platform rules significantly impacts income, highlighting that the job requires ongoing learning and skill development rather than just physical labor [4] Social Perception and Discrimination - A significant disparity exists in perceptions of discrimination, with 49.66% of riders feeling socially discriminated against, while only about 19.69% of the public acknowledges this [5][6] - This disconnect suggests that biases may manifest subtly in daily interactions, such as a lack of respect for the profession and the simplification of riders to low-skill roles [6] Public Awareness and Policy Response - Despite misunderstandings, there is a growing public concern for riders' rights, with ongoing improvements in occupational injury protections and social insurance coverage from platforms [6] - The report emphasizes the importance of establishing a clear understanding of the profession to facilitate effective discussions on policies and protections for riders [6] Broader Context of Gig Economy - The situation of riders reflects broader trends in the gig economy, where they are not merely "errand runners" but skilled workers making complex decisions in urban settings [7] - Discussions surrounding platform labor must encompass various aspects such as income, time, skills, and social evaluation, as no single label can capture the complexity of their work [7]