事关人工智能拟人化互动服务管理 国家网信办公开征求意见

Core Viewpoint - The National Internet Information Office has released a draft regulation for public consultation regarding the management of AI humanoid interactive services, aiming to promote healthy development and standardized application of such services while ensuring national security and public interest [1][4]. Group 1: General Principles - The regulation is based on various laws including the Civil Code, Cybersecurity Law, and Data Security Law, and aims to protect the legal rights of citizens and organizations [4]. - The regulation encourages innovation in humanoid interactive services while implementing prudent and classified supervision to prevent abuse [4]. - The national cybersecurity department is responsible for coordinating governance and supervision of humanoid interactive services [4][5]. Group 2: Service Standards - Providers are encouraged to expand application scenarios safely and reliably, particularly in cultural dissemination and elderly companionship, while aligning with socialist core values [6]. - Providers must adhere to legal and ethical standards, prohibiting activities that harm national security, spread false information, or manipulate user behavior [7]. - Providers are required to establish comprehensive safety management systems, including algorithm audits and data protection measures [8][9]. Group 3: User Protection - Providers must implement mechanisms to identify user states and intervene in cases of extreme emotions or dependency, especially for vulnerable groups like minors and the elderly [11][10]. - A minor mode must be established, requiring parental consent for emotional companionship services and allowing guardians to monitor usage [12][11]. - Providers must ensure user data security and allow users to delete interaction data, with additional consent required for minors [14][15]. Group 4: Supervision and Legal Responsibility - Providers must conduct annual safety assessments and submit reports to local cybersecurity departments if they meet certain user thresholds [21][22]. - The regulation mandates that providers cooperate with supervisory departments and comply with audits and inspections [16][29]. - Violations of the regulation may result in penalties, including service suspension [16][29].