Apple seeks to appeal against £1.5bn ruling it overcharged UK customers
The Guardian·2025-12-26 17:00

Core Viewpoint - Apple is challenging a £1.5 billion court ruling that found it overcharged UK customers in its App Store, marking a significant moment in the ongoing scrutiny of big tech companies [1][15]. Group 1: Legal Actions and Financial Implications - The appeal is part of a series of class action lawsuits against Apple and Google, with consumers and small businesses seeking over £6 billion in total compensation [3]. - If Apple's appeal fails, UK consumers who made App Store purchases from 2015 to 2024 may be eligible for payouts [6]. - The competition appeal tribunal determined that Apple should charge a commission of 17.5% for app sales and 10% for in-app purchases, rather than the current rates of up to 30% [7]. Group 2: Consumer Sentiment and Market Dynamics - Dr. Rachael Kent, who led the successful case against Apple, noted a growing consumer awareness and pushback against the financial burdens imposed by digital platforms [4][16]. - The reliance on apps for various daily activities has increased significantly, with consumers using more apps than ever before, highlighting the importance of fair pricing in the digital economy [16]. - Apple claims that its App Store supports the UK's digital economy, facilitating over $55 billion (£41 billion) in billings and sales in 2024 [15]. Group 3: Competitive Landscape and Industry Response - Google is also facing class action lawsuits, with accusations of excessive commissions impacting app developers, particularly in the dating and gaming sectors [8][10]. - Google argues that the class action suits threaten to disrupt a system that has lowered prices and increased choices for consumers [13]. - The consumer campaign group Which? has announced a £3 billion claim against Apple regarding its iCloud services, alleging that it traps customers into using its ecosystem [14].