《办法》：人工智能严禁利用用户心理脆弱状态诱导其作出不合理决策

Core Viewpoint - The article discusses the importance of the "Interim Measures for the Management of Humanized Interactive Services" in enhancing the safety capabilities of AI technologies, addressing new risks associated with humanized interactions, and promoting a healthy development of artificial intelligence [1][8]. Group 1: Regulatory Framework - The "Measures" serve as a crucial part of China's AI governance system, further refining existing regulations and ensuring a comprehensive safety governance framework that covers the entire process of AI technology development, application, and dissemination [1][9]. - The "Measures" align with other regulations such as the "Interim Measures for the Management of Generative AI Services" and the "Measures for the Identification of AI-Generated Synthetic Content," creating a cohesive regulatory approach [1][9]. Group 2: Characteristics and Risks of Humanized Interactive Services - Humanized interactive services exhibit unique technical and risk characteristics, including deep emotional interactions, sustained user relationships, vulnerability of certain user groups (like minors and the elderly), and subtle value transmission [2][3]. - The emotional connection established through these services can lead to significant psychological impacts on users, necessitating careful management and protective measures [2][3]. Group 3: Safety Management and Risk Prevention - The "Measures" emphasize a dual approach of encouraging innovation while ensuring risk prevention, allowing for the expansion of application scenarios while setting clear safety boundaries [3][10]. - A comprehensive safety management system covering the entire lifecycle of service provision is mandated, ensuring that safety measures are integrated at all stages of design, operation, and termination [3][4]. Group 4: Data Quality and Risk Identification - The "Measures" highlight the critical role of training data quality in enhancing the safety of humanized interactive services, requiring assessments to avoid amplifying biases and ensuring diverse data sources [5][6]. - An intelligent risk identification and warning mechanism is to be established, enabling proactive intervention when users exhibit negative emotional states or extreme tendencies [6][7]. Group 5: Innovative Regulatory Approaches - The introduction of a regulatory sandbox mechanism aims to provide a controlled environment for testing innovative humanized interactive services, facilitating interaction between regulatory bodies and enterprises [7][8]. - This approach allows for real-world validation of technological solutions while managing risks effectively, promoting a balance between safety and innovation [7][12]. Group 6: Long-term Development and User Protection - The "Measures" are designed to ensure the long-term health of the AI industry, focusing on user rights protection, mental health, and the overall societal impact of AI technologies [8][10]. - By addressing both technical and psychological safety, the "Measures" aim to transform AI into a tool that enhances the quality of life and well-being of the public [10][11].