部门“做加法” 效率“做乘法” 安顺市西秀区综治中心打造矛盾纠纷“终点站”

Core Viewpoint - The article highlights the effective conflict resolution strategies implemented by the Xixiu District Comprehensive Governance Center in Anshun City, which have successfully helped families and individuals resolve disputes and improve community relations [1][3]. Group 1: Conflict Resolution Strategies - The Xixiu District Comprehensive Governance Center employs a dual approach of "emotional guidance and legal direction" to help couples and families rebuild trust and understand their legal responsibilities [1]. - The center has established a comprehensive governance platform that integrates various services, allowing citizens to address their concerns through a single entry point, thereby enhancing efficiency [3][5]. - The center has set up specialized mediation rooms for various sectors, including medical disputes and family issues, to effectively resolve different types of conflicts [3][5]. Group 2: Operational Efficiency - The center has adopted a "7 permanent, 10 rotating, N flexible" model, with seven departments permanently stationed and ten departments rotating, ensuring a diverse range of expertise is available [5]. - As of this year, the center has handled 12,172 conflict cases, achieving a resolution rate of 97.8%, demonstrating its effectiveness in early detection and intervention [5]. - The center has mobilized community resources, including retired professionals, to enhance mediation efforts, achieving a pre-mediation rate of 85.6% for conflicts [7]. Group 3: Future Developments - The Xixiu District Comprehensive Governance Center plans to continue refining its operational processes and enhancing service delivery to become a trusted endpoint for conflict resolution in the community [7].