辽宁省数据局出台24项重点举措！全面提升企业群众办事便利度

Core Viewpoint - The article discusses the "2026 Action Plan for Optimizing the Government Service Environment" issued by the Liaoning Provincial Data Bureau, which outlines 24 key measures across five areas to enhance government services and promote efficiency in administrative processes. Group 1: Key Measures for Government Service Optimization - The plan includes the implementation of seven initiatives, such as "one matter" standardized processing and "one window" comprehensive acceptance, aimed at improving the efficiency of government services [1] - It emphasizes the need for a standardized management of government service items, ensuring that all services are uniformly processed across the province [1] - The plan mandates the specification of application materials for government services, eliminating vague descriptions and preventing the use of "catch-all" documents [1] Group 2: Enhancements in Service Delivery - The initiative promotes the integration of all government service items into a unified online platform, ensuring timely archiving of electronic documents generated during the service process [2] - It aims to expand mobile service functionalities through platforms like "Liaoning Service" and "Liaoning Enterprise," providing more accessible services for citizens and businesses [3] - The plan includes measures to improve the quality and efficiency of the "immediate response" service, enhancing mechanisms for handling public inquiries and complaints [3] Group 3: Streamlining Application Processes - The action plan encourages the elimination of unnecessary application materials, allowing for data sharing and verification to reduce the burden on applicants [4] - It promotes the concept of "no application required" for certain policies and services, enabling direct access to benefits for businesses and citizens [4] - The plan also focuses on enhancing service delivery at the grassroots level, ensuring that services are available closer to communities [4] Group 4: Technological Integration and Data Utilization - The initiative includes the development of intelligent guidance services to assist applicants in navigating the process more efficiently [5] - It aims to leverage artificial intelligence to enhance online service experiences, automating the completion and verification of application forms [5] - The plan emphasizes the creation of high-quality data sets for government services, promoting open sharing and circulation of data [6] Group 5: Performance Monitoring and Feedback Mechanisms - The action plan establishes a dynamic monitoring system for evaluating the effectiveness of government services across different regions and departments [6] - It introduces a feedback mechanism to identify and rectify service issues, promoting continuous improvement in service delivery [6] - The plan encourages evaluations from both businesses and grassroots personnel to enhance service efficiency and optimize processes [6]