专家解读《人工智能拟人化互动服务管理暂行办法》

Core Viewpoint - The release of the "Interim Measures for the Management of Humanized Interactive Services of Artificial Intelligence (Draft for Comments)" marks a significant step in China's governance of artificial intelligence, aiming to balance technological innovation with risk prevention and ensure AI serves human welfare rather than distorting human emotions and cognition [1][8]. Group 1: Potential Risks of Humanized Interactive Services - Emotional dependency and social alienation risk arise from users developing psychological reliance on AI companions, potentially degrading real-life social skills and leading to social anxiety [2]. - Cognitive manipulation and value guidance risk occur as AI systems may influence user decisions and judgments through personalized interactions, potentially embedding specific values or commercial intentions without explicit control [3]. - Mental health and safety risks are highlighted, as AI lacks the empathy and crisis intervention capabilities of trained professionals, which could lead to inappropriate responses during critical situations [4]. Group 2: Human-Centric Approach in AI Development - China emphasizes a human-centric principle in AI development, encouraging innovation while ensuring technology serves the public good and adheres to ethical standards [4][5]. - The draft measures reflect this principle by mandating clear identification of AI services, protecting vulnerable groups, and holding service providers accountable for algorithmic values and data security [6][7]. Group 3: Innovative Governance Framework - The draft measures build on existing governance frameworks, requiring algorithm registration and transparency, enhancing service safety, and ensuring user data protection [6]. - Innovative governance strategies include a humanized interaction identification system to clarify the non-human nature of AI services, a user psychological protection mechanism, and special protections for minors and the elderly [7]. Group 4: Conclusion - The expedited formulation of the draft measures represents a proactive approach to AI governance, establishing clear regulatory boundaries and promoting a sustainable development path for the humanized interactive service industry in China [8].