我省开展营商环境疑难诉求清理攻坚

Core Viewpoint - The provincial government is enhancing its business environment by addressing and resolving typical enterprise-related issues through a structured approach, aiming to improve service delivery and efficiency for businesses and citizens [1][2] Group 1: Addressing Difficult Issues - The government is focusing on resolving difficult enterprise-related issues by creating a comprehensive list of unresolved cases, including those that have been delayed or where commitments have not been fulfilled [1] - There is an emphasis on cross-departmental collaboration to tackle key issues such as overdue payments, ensuring the protection of legitimate rights and interests of businesses and citizens [1] Group 2: Upgrading Service Mechanisms - The 12345 hotline service will be upgraded to ensure it operates efficiently around the clock, with improved public opinion monitoring and emergency response mechanisms [1] - The initiative includes deepening the integration of the 12345 hotline with government service halls, creating a "one-stop" service mechanism to streamline processes for businesses [2] Group 3: Enhancing Government Service Experience - The government aims to implement "one-time no need to run" services, including door-to-door delivery of certificates and immediate processing of certain matters [2] - Efforts will be made to optimize service processes at government service windows and establish standardized, regulated service centers to enhance the overall experience for businesses and citizens [2]