平安银行积极响应国家一次性信用修复政策,多措并举助力客户重塑信用

Core Viewpoint - The People's Bank of China has implemented a one-time credit repair policy to support individuals affected by the pandemic, and Ping An Bank has quickly established a dedicated task force to ensure effective implementation of this policy [1][2]. Group 1: Policy Implementation - Ping An Bank emphasizes the importance of the one-time credit repair policy as a significant measure to support personal credit rebuilding and promote economic recovery [2]. - The bank has organized a comprehensive mobilization meeting to ensure understanding and execution of the policy across all levels, highlighting the need for unified thought, clear division of responsibilities, and timely customer response [2]. Group 2: System Support and Process Optimization - To facilitate easy and timely access to credit status, Ping An Bank has enhanced both online and offline inquiry services, including the launch of data query functions for internal staff and self-service channels for customers [3]. - The bank has established a cross-departmental communication mechanism to synchronize policy execution progress and customer data, while also updating its knowledge base to efficiently address customer inquiries [3]. Group 3: Consumer Protection and Awareness - Ping An Bank is committed to adhering to regulatory requirements for accurate and timely reporting of credit information, while actively resisting illegal intermediary scams related to credit repair [4]. - The bank plans to continue monitoring policy execution and optimizing service processes to ensure the effective implementation of the credit repair policy, fostering a positive social atmosphere around creditworthiness [4].