Can OpenAI-led Conversational Commerce Drive TGT's Next Growth Wave?
TargetTarget(US:TGT) ZACKS·2025-12-29 18:21

Core Insights - OpenAI is becoming a significant asset in Target Corporation's (TGT) digital transformation, focusing on conversational commerce to boost growth [1] - TGT reported a 2.4% growth in digital comparable sales and over 35% growth in same-day services in Q3 fiscal 2025, indicating a shift towards more intuitive and digitally assisted shopping experiences [1] Digital Commerce Strategy - The initiative allows customers to shop through natural-language conversations, receiving tailored recommendations without navigating menus [2] - This AI-driven method aims to create a personalized in-store experience while simplifying the digital shopping journey from discovery to checkout [2] Fulfillment and Operational Integration - The partnership with OpenAI will integrate with TGT's fulfillment system, enabling multi-item purchases and options like Drive Up or pickup within a chat interface [3] - TGT offers two-day delivery to 99% of U.S. households and next-day delivery to over half the country, positioning it well to meet conversational demand at scale [3] AI-Driven Internal Operations - TGT's internal operations are supported by AI tools like Target Trend Brain, which help identify trends and test consumer responses, leading to improved on-shelf availability for key items by over 150 basis points year-over-year [4] Market Position and Future Outlook - Despite challenges in discretionary spending, OpenAI-led conversational commerce could serve as a new demand engine for TGT, potentially enhancing its digital growth trajectory into 2026 [5] - TGT's stock has increased by 0.9% over the past six months, compared to the industry's growth of 2.8% [10] Financial Metrics - TGT's forward 12-month price-to-earnings ratio is 12.95, significantly lower than the industry's average of 29.92, indicating a lower valuation [12] - The Zacks Consensus Estimate for TGT's fiscal 2025 earnings suggests a year-over-year decline of 17.7%, while fiscal 2026 estimates indicate a growth of 6% [13]

Target-Can OpenAI-led Conversational Commerce Drive TGT's Next Growth Wave? - Reportify