Core Viewpoint - The company is implementing a "Party Building + Service + Integrity" integration model to enhance service quality and integrity in railway detection projects, ensuring a 100% annual feedback rate through a three-dimensional return visit mechanism [1] Group 1: Service Quality and Integrity - The company has initiated regular service and integrity return visits, exemplified by the recent visit from the deputy manager of the testing division to the Ningbo high-speed rail project [1] - The project leader from China Railway 16th Bureau expressed high appreciation for the testing services provided [1] Group 2: Management and Feedback Mechanism - The company has developed a targeted supervision, real feedback, and long-term management mechanism to address the challenges of scattered management in railway detection projects [1] - The return visit mechanism combines offline questionnaires and interviews to achieve a 100% annual return visit rate, reinforcing both quality control and integrity in operations [1]
中铁四局工程技术公司 创新回访机制护航工程质量
Xin Lang Cai Jing·2025-12-29 20:21