对标行业先锋,人力资源服务机构该何去何从?
Xin Lang Cai Jing·2025-12-30 11:04

Core Insights - The human resources service industry is at a crossroads of value reconstruction due to technological disruption and policy changes, evolving from mere service providers to value co-creators [1][6] Group 1: Optimizing Business Structure to Enhance Profitability - Traditional human resources services face severe challenges due to policy requirements and technological upgrades, prompting leading companies to adjust their business structures towards high-margin segments. For instance, Beijing Human Resources' traditional labor dispatch business share decreased from 78% in 2019 to 45% in 2024, while high-margin outsourcing business share increased to 32%, raising overall gross margin from 12.3% to 18.6%. Additionally, flexible employment revenue is projected to grow by 217% year-on-year in 2024, with average revenue per user (ARPU) increasing to 32,000 yuan [2][7] Group 2: Deepening Multi-Industry Professionalization - Companies like Beijing Human Resources are enhancing their outsourcing capabilities across various industries by tailoring solutions to meet specific industry characteristics, establishing competitive advantages in high-value sectors such as research, healthcare, and finance. Similarly, Foreign Service Holdings provides personalized outsourcing solutions across retail, finance, data documentation, government, blue-collar and skilled talent, and IT services [2][7] Group 3: Leveraging Investments and Acquisitions to Expand Business Scope - Foreign Service Holdings has pursued external growth through acquisitions to achieve business complementarity and synergy. In 2022, it gained control of Yuanmao Shares, enhancing its service capabilities for blue-collar skilled talent. In 2023, the acquisition of Jiangmen Technology allowed entry into the IT outsourcing sector, effectively expanding its IT service product line and accelerating business development in telecommunications, energy, and aerospace industries. The company actively seeks suitable acquisition targets in areas where it has gaps or requires long-term development [3][8] Group 4: Increasing Digital Investment and Business Integration - Companies like Core International focus on building a full industry chain ecosystem centered around self-developed technology platforms and AI applications, establishing three R&D centers with nearly 400 personnel. They have developed various systems to enhance operational efficiency and created vertical recruitment platforms and industry interconnection platforms. Foreign Service Holdings implements an "Internet + human resources service" model, creating three digital transformation platforms: FSGPLUS for information integration and self-service, HRally for industry empowerment, and BBC for data linkage and centralized operations. The future of human resources services lies in precise optimization of business structures, continuous professional capability development, forward-looking ecological layout, and deep digital transformation [4][9]