数据流转 服务上门

Core Viewpoint - The Guanshanhu District Human Resources and Social Security Bureau is enhancing its "Guiren Service" brand by addressing public service challenges through digital transformation and integrated service networks, aiming to improve efficiency and accessibility of social security services [1][4]. Group 1: Digital Transformation - The bureau is focusing on reducing the time and effort required for citizens to access services, particularly addressing the issues of long queues and the need to visit physical offices [2]. - A multi-layered online service platform has been established, allowing individuals and businesses to complete various social security tasks quickly, with personal services taking only 3 to 5 minutes to process [2]. - By December 1, 2025, the district aims to achieve 86,582 online transactions for employee insurance and 3,261 cross-province transactions, with an average processing time reduction of over 50% [2]. Group 2: Community Engagement - The district has set up 85 social and banking service points across 10 towns to provide services directly in communities, ensuring coverage of over 80 high-frequency services [3]. - A "Warm Service" initiative has been launched to assist elderly and disabled individuals by providing home visits for service certification, significantly reducing anxiety and wait times for these groups [3]. - Training has been provided to over 200 social security coordinators to enhance their ability to assist residents, with a focus on regular home visits for service delivery [3]. Group 3: Future Plans - The district plans to continue optimizing service experiences and further develop the "Guiren Service" to ensure social security services are faster and more compassionate, ultimately benefiting the community [4].