泰康在线获评“年度财险公司”：多元布局、科技领航，打造行业新标杆

Core Viewpoint - Recently, Taikang Online Property Insurance Co., Ltd. was awarded the "Annual Property Insurance Company" honor at the 2025 Financial Industry Annual Awards for its outstanding comprehensive strength, innovative technological capabilities, and solid social responsibility practices [1] Business Layout and Strength - Established in 2015, Taikang Online has developed a diversified business matrix centered on health insurance, auto insurance, and property insurance, achieving collaborative growth across its business lines [2] - In the health insurance sector, Taikang Online has launched innovative products such as the "Good Effect Insurance" series for cancer recurrence and the "Worry-Free Medical" mid-to-high-end medical insurance, covering nearly 20,000 people with claims exceeding 40 million [2] - The auto insurance segment has served over 6 million customers, generating premium income of 15.5 billion, with a compound annual growth rate exceeding 25% over the past three years [2] - In property insurance, Taikang Online has served nearly 300,000 small and micro enterprises and over 4.4 million new citizens, with its "Zhenpin Youyue" art insurance exceeding 82 billion in coverage [2] Technological Innovation and Digital Infrastructure - Taikang Online has invested over 2 billion in technology, applying for more than 400 patents and establishing a cloud-native architecture and intelligent operation system [3] - The company has achieved a 99% automation rate in underwriting and a 97% automation rate in claims processing, with the ability to handle over 50 million policies in a single day [3] - The automation rate for health insurance outpatient products is 90%, and the overall automation rate exceeds 97%, with a 99.8% case closure rate for small claims within one day [3] Social Responsibility and Community Engagement - Taikang Online integrates social responsibility into its business development, focusing on serving new citizens and small enterprises while enhancing disaster resilience through a comprehensive service system [5] - The company has sent over 2.95 million disaster warning messages in the past five years and has paid out over 100 million in claims related to natural disasters [5] - Taikang Online actively participates in public welfare projects, such as supporting women in crisis and educational initiatives, demonstrating its commitment to social responsibility [6] Future Outlook - Looking ahead, Taikang Online aims to continue its mission of making insurance more secure, convenient, and affordable, with a focus on technological innovation and professional operations in property insurance [6]