沈阳出租汽车行业全力保障元旦出行

Group 1 - The core viewpoint of the article emphasizes the importance of ensuring safe, convenient, and satisfactory taxi services during the New Year and holiday period in Shenyang [1][2] Group 2 - The Shenyang Transportation Bureau has issued a special work notice to relevant units, focusing on civilized service, capacity assurance, driving safety, and emergency response during the holiday period [1] - Taxi companies and ride-hailing platforms are required to conduct special education on civilized service and legal operation for all drivers, particularly in key areas such as Shenyang North Station, Shenyang Station, and Taoxian Airport [1][2] - Strict prohibitions against refusal of service, forced pooling, price negotiation, and illegal charges are mandated to enhance the overall service level and image of the industry [1] Group 3 - Companies are urged to mobilize drivers to ensure operational capacity, aiming to maximize vehicle availability to meet public demand during peak times and adverse weather conditions [2] - The management departments will strengthen capacity monitoring and real-time scheduling at transportation hubs, core business districts, and tourist attractions [2] - A "Lei Feng team" will be organized to establish a support team in key areas to ensure sufficient capacity during peak passenger flow and extreme weather [2] Group 4 - The notice requires relevant units to enhance complaint handling and online public opinion monitoring during the holiday period, ensuring quick responses and proper handling of service disputes and illegal operations [2] - Special attention is to be given to the handling time and passenger satisfaction rate for "welcoming guests" cases [2]