“前一天还在朋友圈宣传，次日人去楼空！”多地门店被曝跑路！会员卡无法正常使用？知名连锁店道歉

Core Viewpoint - The facial cleansing care chain brand "Washing Bear" has faced multiple store closures in cities like Guangzhou, leading to consumer complaints about uncontactable stores and unusable membership cards. The founder expressed regret over regulatory shortcomings and pledged to protect consumer rights [1][2]. Group 1: Company Response - The founder of Washing Bear, Tang Huabo, acknowledged the issue and apologized to affected consumers, stating that the company is taking the matter seriously and will ensure consumer rights are upheld [1]. - Washing Bear has initiated legal proceedings against the involved stores based on the cooperation agreements and relevant laws, with cases entering arbitration or court [2]. - The company has organized a special team to handle the situation and is committed to refunding verified consumer orders [2]. Group 2: Business Operations - Washing Bear, endorsed by celebrity Louis Koo, focuses on skin cleansing services, claiming to offer a brand that appeals to both genders. The company was established in 2021 and operates under Guangdong Aimei Xiong Beauty Technology Co., Ltd. [5]. - The price range for Washing Bear's cleansing services varies from tens to hundreds of yuan, with specific packages priced between 53 yuan and 240 yuan [5]. - The business model primarily relies on franchising, with the company managing the brand but lacking unified management over recharge fees, leading to regulatory scrutiny from local authorities [7].