知名连锁店，多家门店被曝跑路！

Core Viewpoint - The well-known chain brand "Xifainxiong" (洗脸熊) has been reported to have multiple stores shutting down, leading to consumer complaints about uncontactable stores and unusable membership cards [1][2] Group 1: Company Response - The founder of Xifainxiong, Tang Huabo, expressed deep regret over the company's inadequate supervision and committed to protecting consumer rights [1] - On January 2, Xifainxiong issued a formal statement indicating that some stores had closed without proper communication with headquarters, violating cooperation agreements, and legal accountability procedures have been initiated [1] - The company will continue to monitor and publicly disclose the progress of the cases, ensuring that affected stores process refunds and handle subsequent matters [1] Group 2: Consumer Complaints - Consumers from Guangdong, Zhejiang, Hubei, and Shanghai reported difficulties in obtaining refunds after stores closed, with membership cards not being usable at other locations [1][2] - Some consumers noted that stores were promoting services on social media the day before closing, raising suspicions about premeditated shutdowns [1] Group 3: Regulatory Oversight - The Haizhu District Business Department in Guangzhou has received multiple complaints and noted that Xifainxiong primarily operates on a franchise model, lacking unified management over prepaid services [2] - The Guangzhou Market Supervision Bureau is aware of the situation and will strengthen oversight of the company's headquarters, taking legal action if any violations are found [2] Group 4: Industry Context - Xifainxiong is part of a growing market segment focused on facial cleaning services, competing with brands like "Xifainiao" (洗脸猫) and "Jiexiaobai" (洁小白) [2] - The business model of Xifainxiong is characterized as "brand franchise + light beauty services," achieving success in market positioning and expansion, but recent issues have highlighted flaws in financial control and brand responsibility within its franchise system [2]