Core Viewpoint - A guest at a homestay in Jiuzhaigou, Sichuan, experienced two power outages during their stay on January 1, leading the owner to waive the accommodation fee for that night to ensure customer satisfaction [1]. Group 1: Incident Details - The guest, Mr. Zhao, arrived at the homestay named "Manti Fang" on January 1 and was informed of a temporary power outage, which lasted approximately 4 hours in the afternoon [1]. - After the power was restored, another outage occurred that night, preventing the guest from charging devices or taking a shower [1]. - The owner, Mr. Lang, decided to waive the accommodation fee for the night due to the inconvenience caused by the outages, despite them being beyond the hotel's control [1]. Group 2: Financial Impact - The homestay has over 20 rooms, and the owner estimated the loss from waiving the fee to be slightly over 10,000 yuan [1]. - The owner expressed that the decision to absorb the loss was made to ensure guests had a pleasant experience during the New Year holiday, despite the financial impact [1].
九寨沟民宿停电,老板回应免单1万多元:大家高高兴兴出来耍,我损失就损失了
Xin Lang Cai Jing·2026-01-03 10:00