高速收费员一年为司机垫付通行费超10万元被全额归还 这份流动的信任因何如此牢固？

Core Viewpoint - The article highlights the remarkable trust and goodwill demonstrated by toll collectors on the Hangqian Expressway, who have been consistently covering toll fees for drivers in need, resulting in a 100% repayment rate without utilizing the company's safety net mechanism [1][5]. Group 1: Trust and Goodwill - Toll collectors at Hangqian Expressway have cumulatively covered toll fees 1,377 times, amounting to 102,064.47 yuan in 2025 [1][5]. - The toll collectors often assist drivers who forget their payment methods, providing immediate support to avoid delays at toll booths [2][3]. - A specific instance involved a toll collector covering a toll fee of 26 yuan for a driver who forgot their phone, showcasing the personal touch and warmth in their service [2]. Group 2: Company Mechanism - The company has established a "payment guarantee mechanism" to protect employees from financial risk associated with covering tolls, although it has never been utilized due to the high repayment rate [5]. - The toll collectors' actions reflect a broader societal trust, as evidenced by the 100% repayment rate, which the company views as a positive indicator of social integrity [5]. - The company’s initiative to support its employees in this manner fosters a positive cycle of goodwill and trust within the community [5].