从办事“快不快”到体验“优不优”持续迭代

Core Viewpoint - Shanghai is continuously optimizing its business environment through a series of targeted policies and measures, aiming to enhance service quality and efficiency for enterprises [2][3][7]. Group 1: Policy Implementation and Focus - The 2026 Action Plan for Accelerating the Creation of a First-Class Business Environment in Shanghai includes 26 tasks, emphasizing the granularity and specificity of policies to address prominent issues faced by enterprises [2][3]. - The previous year's version, the 8.0 edition, successfully completed 58 tasks, demonstrating effective implementation of the "Ten Key Breakthrough Tasks" [2][3]. - The annual updates of the action plan show a trend towards simplification, with the number of tasks decreasing from 208 in 2023 to 26 in 2026, indicating improved problem categorization and collaboration across departments [3][7]. Group 2: Enhancements in Service Delivery - The new policies focus on improving the quality of service and the overall experience for businesses, transitioning from merely speeding up processes to ensuring satisfactory service [4][6]. - The concept of "no-feel" processing is introduced, where businesses experience convenience through automated systems that match policies to eligible enterprises without requiring manual applications [5][6]. - As of November 30, 2025, 643 policy projects in Shanghai have implemented "no application required" services, benefiting over 611 million instances for enterprises [5]. Group 3: Systematic Collaboration and Integration - The action plan emphasizes systematic collaboration and integration across different levels of government and departments, addressing the entire lifecycle of enterprise development [7][8]. - New measures include enhancing algorithm governance for platform workers and optimizing regulations for outdoor advertising and street vending to boost local economies [7][8]. - The plan also aims to foster a culture of respect and support for businesses, encouraging participation from various stakeholders in policy discussions and process optimizations [8].