客运站雷锋班班长助祖孙顺利乘车

Group 1 - The core message highlights the dedication of Zhao Mengmei and her team in providing exceptional service to vulnerable passengers, embodying the spirit of Lei Feng [1][2] - Zhao Mengmei actively assists an elderly woman and her granddaughter at a bus station, showcasing her commitment to customer service by facilitating their travel experience [1] - The "Lei Feng Class" led by Zhao Mengmei has implemented various supportive services at the bus station, including ticket guidance, luggage handling, and providing hot tea, enhancing the overall passenger experience [2]