信泰保险荣获“杰出保险服务奖”，专业服务成就客户信赖

Group 1 - The core viewpoint of the articles highlights that Xintai Insurance has been recognized for its outstanding service innovation and its unique "insurance + health care" practices, winning the "Outstanding Insurance Service Award" at the 14th "Golden Wisdom Award" annual selection [1] - As a state-controlled national life insurance institution, Xintai Insurance adheres to the principles of political and public service in finance, embedding a customer-centric philosophy throughout its service processes [1] - The company aims to provide more precise, warmer, and efficient insurance protection for over 6 million customers through a modern service system characterized by systematic, standardized, intelligent, and efficient approaches [1] Group 2 - Xintai Insurance leverages digital technology to enhance service experiences, creating a seamless online and offline service network, including an industry-leading "air counter" system for remote video services [2] - The company has implemented efficient claims processing through process reengineering and technology applications, ensuring rapid handling of small claims and professional support for major cases [2] - Xintai Insurance is pioneering the integration of insurance and health care services, developing exclusive products for the elderly and establishing community-based "elderly service co-construction stations" to explore new models of home-based elderly care [2] Group 3 - Looking ahead, Xintai Insurance will continue to uphold its mission of "guarding families and protecting lives," deepening service connotations and expanding ecological outreach to support national strategies and contribute to high-quality economic and social development [3]