California woman was dropped by insurer over drone-captured images. What to know

Group 1 - Insurance companies, such as CSAA, are increasingly using aerial imagery, including drones, to assess risks associated with home insurance policies [1][2][4] - The use of drones for home inspections is becoming more common, as they can enhance efficiency, accuracy, and safety in the claims process [5] - In California, using drones for insurance inspections is legal, provided it does not violate privacy laws [6] Group 2 - CSAA has faced criticism for allegedly using drones to survey homes, although they claim to use proprietary aerial imagery instead [2][4] - The trend of using aerial technology in insurance is seen as a way to expedite claims and improve overall service [5] - Non-renewal of insurance policies is a business decision by companies, differing from cancellations which can occur due to non-payment or fraud [6]