广东汕头：基本实现办事标准和服务质效与珠三角接轨

Core Viewpoint - The Shantou municipal government emphasizes the importance of optimizing the business environment as a key measure to enhance economic vitality and achieve the goal of becoming an industrial and strong city during the 14th Five-Year Plan period [1] Group 1: Government Initiatives - Shantou has designated 2025 as the "Year of Business Environment Improvement," focusing on enhancing government service levels, increasing resource supply capabilities, and optimizing government-business relationships [1] - The city has ranked first in the provincial business environment evaluation for four consecutive years among cities in the eastern and western Guangdong region, with the 2025 provincial report recognizing Shantou's efforts in aligning service standards with the Pearl River Delta [1] Group 2: Administrative Efficiency - Shantou has implemented a principle of "cancel what can be canceled, delegate what can be delegated, online what can be done online, and instant approval where possible," leading to significant reforms in the comprehensive approval system [2] - The city has created three batches of exemption lists covering 211 administrative service items and 290 required documents, and has achieved full online processing for 275 high-frequency services [2] - The introduction of 119 "instant reporting" and 40 "instant approval" services has significantly improved administrative efficiency, with a 100% on-time resolution rate for enterprise-related inquiries through the 12345 hotline [2] Group 3: Market Environment - Shantou has focused on reducing operational costs for businesses, with the average interest rate on new loans decreasing by 0.69 percentage points year-on-year, saving enterprises 402 million yuan in interest costs [2] - The "Shan Jin Hui Qi Tong" platform facilitated financing of 19.72 billion yuan, with an insurance coverage amount of 2.663 billion yuan [2] - The city has implemented a negative list system for market access and received an "excellent" rating in the 2024 provincial efficiency assessment [2] Group 4: Political Ecology - Shantou has adopted a "zero tolerance" approach to rectify behaviors that harm the business environment, aiming to create a fair and just development atmosphere [2] - The establishment of a "business environment exposure platform" serves as a strong deterrent against misconduct, while special enforcement actions target profit-driven law enforcement practices [2] - The city promotes a "friendly" and "clean" relationship between government and business, ensuring that enterprises can operate with dignity and entrepreneurs can earn respectably [2]