警惕未成年人大额网游充值

Group 1 - The core viewpoint emphasizes the need for parents to guide and restrict minors' use of online games, promoting healthy interests and consumption awareness [1] - The China Consumer Association and the China Market Supervision Management Society advocate for parents to safeguard their devices and payment information from minors [1] Group 2 - Online gaming platforms are urged to take social responsibility by effectively handling complaints, especially regarding refund requests from parents for unauthorized charges made by minors [2] - Platforms should enhance their complaint processing mechanisms and improve customer service to address consumer demands promptly [2] - There is a call for stricter implementation of real-name registration and anti-addiction policies, alongside improved technical measures to accurately identify minors and prevent unauthorized access to adult accounts [2] - Online gaming platforms are recommended to strengthen management of in-game purchases, including clearer reminders and verification processes for suspected minor accounts, and to limit payment options like "small amount no-password payment" [2]