因加盟酒店拒客，希尔顿被美国土安全部点名……

Core Viewpoint - The U.S. Department of Homeland Security (DHS) accused Hilton Hotels of refusing to provide accommodation to Immigration and Customs Enforcement (ICE) officials, labeling the incident as a "coordinated action" that negatively impacted Hilton's brand image and stock price [1][6]. Group 1: Incident Details - DHS released communication screenshots showing emails from a Hilton-affiliated hotel in Minnesota, indicating a refusal to allow ICE officials to stay at the property [1]. - One email explicitly stated, "We do not allow ICE or any immigration enforcement personnel to stay at our property," while another email mentioned the cancellation of a reservation linked to immigration enforcement [1][6]. Group 2: Responses and Reactions - A Hilton spokesperson clarified that the involved hotel operates independently and does not reflect Hilton's values or official stance, emphasizing that the actions were not in line with company policy [6]. - The management company of the hotel, Everpeak Hospitality, issued a statement committing to corrective measures and ensuring affected guests are properly accommodated, asserting a non-discriminatory approach [6]. Group 3: Market Impact - Despite Hilton's attempts to distance itself from the hotel's actions, the market reacted cautiously, with Hilton's stock price dropping approximately 2.5% on January 5 [6]. - Analysts noted that actions by individual franchise locations can quickly escalate into broader brand challenges in a highly polarized political environment [6].