修车后年检未通过，竟是4S店“黑操作”

Core Viewpoint - The case highlights the importance of transparency and effective communication in the automotive service industry, particularly regarding safety standards and consumer rights [1][2][3]. Group 1: Incident Overview - Mr. Chen, a long-time Cadillac owner, trusted a 4S dealership for repairs after an accident in 2020, which included 47 repair items costing over 52,000 yuan, including a tire replacement for 1,127 yuan [1]. - During a recent vehicle inspection, Mr. Chen was informed that his tires did not match in tread pattern, preventing him from passing the inspection, leading him to discover that the dealership had replaced his tire with a non-original part without proper disclosure [1]. Group 2: Legal Proceedings - The 4S dealership claimed they verbally informed Mr. Chen about the non-original tire replacement and noted it on the final bill, asserting that the customer’s signature indicated acceptance [2]. - However, the court found discrepancies in the dealership's documentation, noting that earlier bills indicated original parts, and the change to non-original was not clearly highlighted [2]. Group 3: Court Ruling and Implications - The court ruled that the dealership's failure to adequately inform Mr. Chen about the tire replacement constituted fraud, ordering the dealership to refund the tire cost of 1,127 yuan and pay triple damages of 3,381 yuan [2]. - The ruling emphasizes the need for service providers to elevate their disclosure obligations to ensure effective communication, especially regarding safety standards and risks [3].