规范缺陷消费品召回管理

Core Viewpoint - The Chongqing Municipal Market Supervision Administration has issued the "Interim Measures for the Management of Defective Consumer Product Recalls" to standardize the recall management of defective consumer products and enhance consumer rights protection and market order [1] Group 1: Regulatory Framework - The "Interim Measures" clarify the responsibilities of market supervision departments at both municipal and county levels, as well as recall technical institutions, establishing clear boundaries of responsibility [1] - It specifies the primary responsibility of producers for recalls and the obligations of operators to cooperate in the recall process, providing a comprehensive framework from defect information collection to the completion of the recall [1] Group 2: Addressing Challenges - The measures target three major pain points in recall work: 1. Implementing local responsibilities to mobilize recall efforts 2. Detailing operational clauses such as information reporting timelines, defect investigation processes, and recall material requirements to resolve ambiguities in rules 3. Defining the roles of recall technical institutions, expert management, and material review to strengthen technical support [1] Group 3: E-commerce Obligations - The "Interim Measures" outline the obligations of e-commerce operators, including establishing defect information collection systems, collaborating in recall obligations, and publicly disclosing recall information to promote the development of the e-commerce industry and ensure online consumer safety [1] Group 4: Recent Activities - In recent years, Chongqing has actively promoted defective consumer product recall efforts, conducting 276 defect investigations during the "14th Five-Year Plan" period and guiding 64 manufacturing enterprises to implement 70 recall activities, covering nine categories and 25 types of products, involving 82 batches and 47,300 items [2]